We want to make sure you are 100% satisfied with your purchase so we offer complimentary silk swatches. We know that screen brightness and color setting can make the color you purchased online look different in person - making the shopping experience more daunting than it needs to be.
We've made it simple to request complimentary swatch samples for any of our silk products. Just add the color(s) you are interested in to your cart and checkout. You won't need to put any payment information in since shipping is free too. Your samples will be mailed out within 1-2 business days.
We offer FREE Ground Shipping on all orders within the United States. In stock orders are processed within 1 to 2 business days from our Connecticut store. Ground shipping to the Northeast can be delivered in as little as one or two days, while shipping to the West Coast is normally 5-7 business days. We will always do our best to ship items as quickly as possible and you will receive an email with tracking information as soon as your order is sent out.
If you need you item(s) quickly, 2-3 day Priority Shipping is available through checkout for an additional cost. For Next Day shipping please call us at (800) 860-1924 for logistic coordination and rates.
For orders shipping to Puerto Rico or other U.S. territories, please call us at (800) 860-1924 or email is at firstname.lastname@example.org for additional information and shipping rates. Depending on the size and weight of your order, you may still qualify for free standard shipping.
Shipping to APO and FPO addresses are shipped via USPS Priority.
We ship all over the world! All applicable duties/taxes are calculated and charged at checkout so when your order arrives there should be no surprise charges. We currently offer carrier options of UPS, FedEx, and USPS International. To use your own shipping account, please call us to place your order by phone. * Note Heritage Park Silk & Wool Detergent is not available to ship internationally.*
Customer service people on phone were friendly and helpful. Received the free swatches quickly. I felt confident ordering because the swatches were large enough to feel thickness of material and to see actual colors. The packet was very informative with each fabric color, there was which weight it was available, like 19, 22, 30. Not only was every color included, but also every fabric weight to compare.
I like the fact that the company offers free same swatches of their colors. It's a great way to see and pick out your favorite before placing your order. Pictures may look similar but are never quite the same. The swatches are a great way to see the actual color as is and make your choice then.
We thank Erika for sharing her time and sharing complimentary samples with us!
The products are unique!!
Quality is good and is what we were looking for. Was not getting fabric for color so I have no comment on if the color is good or bad. Will likely be purchasing more soon in the future.
Wanted to compare sand and ivory but received only sand. Sand is very light.
It was nice to receive a free complimentary swatch before deciding what colors to get.
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