We want to make sure you are 100% satisfied with your purchase so we offer complimentary silk swatches. We know that screen brightness and color setting can make the color you purchased online look different in person - making the shopping experience more daunting than it needs to be.
We've made it simple to request complimentary swatch samples for any of our silk products. Just add the color(s) you are interested in to your cart and checkout. You won't need to put any payment information in since shipping is free too. Your samples will be mailed out within 1-2 business days.
We offer FREE Ground Shipping on all orders within the United States. In stock orders are processed within 1 to 2 business days from our Connecticut store. Ground shipping to the Northeast can be delivered in as little as one or two days, while shipping to the West Coast is normally 5-7 business days. We will always do our best to ship items as quickly as possible and you will receive an email with tracking information as soon as your order is sent out.
***Please Note: To ensure the safety of high-value orders, any purchase over $400 will be shipped with a signature required for delivery***
If you do not want your order to require a signature, you may request this prior to completing your purchase by calling us at (800) 860-1924. If you choose to waive a signature required, we are not be responsible for any lost or stolen packages.
If you need you item(s) quickly, 2-3 day Priority Shipping is available through checkout for an additional cost. For Next Day shipping please call us at (800) 860-1924 for logistic coordination and rates.
For orders shipping to Puerto Rico or other U.S. territories, please call us at (800) 860-1924 or email is at email@example.com for additional information and shipping rates. Depending on the size and weight of your order, you may still qualify for free standard shipping.
Shipping to APO and FPO addresses are shipped via USPS Priority.
We ship all over the world! All applicable duties/taxes are calculated and charged at checkout so when your order arrives there should be no surprise charges. We currently offer carrier options of UPS, FedEx, and USPS International. To use your own shipping account, please call us to place your order by phone. * Note Heritage Park Silk & Wool Detergent is not available to ship internationally.*
It was nice to receive a free complimentary swatch before deciding what colors to get.
The swatches were sent quickly and they are very nice!! It helps to feel them and see them in the room.
The swatches provide a potential buyer with an accurate color to help them determine which to choose. It is a great extra the company provides.
I ordered the color swatches they feel so great! Looking forward to buying sheets!