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    Frequently Asked Questions

    Silk is Regal. Silk is Luxurious. Silk is Exquisite.

    Silk is a one of the most sought after fabrics in the world. It is a timeless textile that is both luxurious and healthful. For years fabrics made by this natural fiber were considered a luxury destined for only those who could afford its exclusivity and high price. Mulberry Park Silks was created because we believe beautiful silk items should be enjoyed by everyone. We started our company with one simple mission: to design the highest quality silk items available and offer our beautiful products at an affordable price. After a year of meeting with silk manufactures throughout the world, we were satisfied that we had found the right manufacturing partners to help our vision become a reality. All of our products are made with 100% pure mulberry long strand silk fabric. The silk fabric used for our pillowcases have been OEKO-TEX® Certified (Standard 100) to be free of chemicals.

    As we continue to meet with our manufacturing partners, we will be introducing more beautiful silk products in the months to come.

    We are delighted to have you as our customer and invite you to contact us if you have any product feedback or questions.

    Call: 800-860-1924 Email: info@mulberryparksilks.com



    Order Information

    Please contact us by calling us at (800) 860-1924 or visiting our contact page and will gladly assist you with any questions you may have.

    In stock orders are processed within 1 to 2 business days from our Connecticut store. Ground shipping to the Northeast can be delivered in as little as one or two days, while shipping to the West Coast is normally 5-7 business days. We will always do our best to ship items as quickly as possible and you will receive an email with tracking information as soon as your order is sent out.

    Orders within the United States will ship via US Postal Service or UPS depending on size, weight, and destination. If you are not able to accept one of these carriers where you live, please contact us prior to placing your order so we can make arrangements to ship your order in a way that it will arrive to you safely.

    Orders shipped outside of the United States will be given carrier options at checkout

    We do ship internationally! At checkout our system will calculate all shipping costs as well as applicable duties/taxes. You order will ship in 1-2 business days vie the carrier you choose at checkout. if you have questions about your order, feel free to contact us and we'll be happy to assist you.

    *Please note that at this time Heritage Park laundry detergents are not able to ship outside of the United States.

    If you want to exchange or return an item, please reach out to our customer service team provide further details.

    Items that have been removed from the packaging and used are not eligible to return.

    View our full return policy here: Mulberry Park Silks Returns and Exchanges

    Product Information

    Silk sheets and pillowcases are a wonderful investment in your health and overall wellness. But there is a wide variety of items out there in the market in terms of both quality and price. In fact, some items sold as “silk” are actually not even 100 percent silk! At Mulberry Park Silks, we believe in educating our clients so they realize the value and quality our products deliver. In fact, we encourage you to do your research! We’ve published a helpful silk buyer’s guide to get you started and, of course, we’re always pleased to answer your questions.

    We know that brightness and color vary from one computer to another, and even among cell phones. We provide complimentary color swatch samples that let you see the color in person before you commit to purchasing. Order samples free of charge right through our website and they will be mailed out via USPS within 1-2 business days.

    The pocket difference is important to understand when choosing your silk sheets. Our fitted sheets come with either 15” or 17” pockets. We recommend measuring your mattress depth. If your mattress is 14” or below, we recommend you purchase a 15” pocket sheet. Anything 15” to 17” requires a 17” pocket sheet. In most cases, pillow-top mattresses will require the 17” pocket option.

    Mulberry Park Silks pillowcases and bedding are machine washable. When you first unbox your sheets, read, and follow the care directions. You'll discover that silk is actually quite simple to care for, and requires only a bit of extra attention. You should wash your new sheets before using, preferably by hand in cold water; a machine wash on a cold delicate cycle is also acceptable. Silk should always be laundered separately in a SILK-ONLY LOAD. All silk items should be washed in mesh laundry bags using a gentle detergent specially formulated for silk. You can line dry your sheets outside or hang indoors but in either case, keep them OUT OF DIRECT SUNLIGHT. We don’t recommend putting sheets in the dryer; if you must do so, use only the “air” setting for only a short time period. Closely following these care instructions will help keep your sheets and pillowcases beautiful and luxurious for years to come.

    We recommend using a detergent specially formulated for silk, like Fine Silk and Wool Detergent from Heritage Park, which is gentle yet cleans effectively. Fine Silk and Wool Detergent can be used for machine washing, hand washing, and to pre-treat stains.

    Always iron sparingly, only on the coolest setting with sheets upside-down (on the matte side) and pillowcases inside out. Always be sure your iron’s surface is clean and free of debris that could stick or rub off onto the silk. A light steam will allow the iron to glide gently over the fabric smoothly.

    You can also place a cloth between the iron and your silk item.

    Using fine-mesh wash bags is a good idea and highly recommended. These will help keep your silk from tearing, especially if your washing machine has a center agitator mechanism.

    Store silk carefully in breathable plastic bags, away from direct sunlight, with moth repellent, lavender sachets, or cedar balls.

    Silk is strong and durable, but once the strands are compromised by a small tear, it can quickly become a big problem. Use extra caution when laundering your silk as small nicks in the plastic parts of your washing machine or dryer can catch on the fabric. (This is why we recommend using mesh laundry bags). Silk can also be snagged by rings, earrings, and other jewelry, zippers, Velcro, hooks on clothing, and sharp surfaces. Other considerations are rough skin (especially on feet), long or broken nails (hands or feet) and pets. Facial hair or general hair stubble can cause possible pilling over time that can wear and thin the fabric in areas and can lead to tears. Besides tears in your silk, other damage can occur without proper care. Bodily fluids may be unavoidable (drool or otherwise); spot treat accordingly before laundering for the best results. Stains do not constitute product defects and stained items will never be accepted as returns.

    The Oeko-Tex® Standard 100 was developed by European textile institutes committed to finding a way to reduce our environmental footprint. The Oeko-Tex® Standard 100 is a global testing and accreditation program that successfully sets the standards for the screening of harmful substances in consumer textiles. Textiles can only be certified if all components meet the requirements submitted. All Mulberry Park Silks products are Oeko-Tex® Standard 100 certified and have been tested and guaranteed to be free of all harmful substances, including toxins and irritants. This ensures that the silk products that you bring into your home are safe, natural and healthy.

    Silk Terms to Know

    What is "Momme"?

    Momme [pronounced mom-ee] is a unit of weight measurement that is used for silk (similar to thread count for other fabrics). You will see momme abbreviated as MM or mm. Silk fabric that is less than 20 momme is considered lightweight, 20 to 28 momme is considered medium-weight and anything above that is considered heavyweight. Mulberry Park Silks products are made of 19 momme, 22 momme silk 25 momme ,and 30 momme.

    Mulberry silk comes from cocoons of a specific species of silkworm -- Bombyx mori -- whose diet consists of leaves from the Mulberry tree. The environment of these silkworms is carefully controlled and monitored to allow the larvae to spin threads that are considered the best on Earth. These luxurious threads are finer, smoother and consistently colored than any other variety of silk. More than just beautiful, mulberry silk fibers are even stronger than steel fibers of the same diameter. All of our products are made from 100% pure mulberry silk.

    Sericin is a natural protein found in silk. The sericin in our pure mulberry silk pillowcases helps keep your hair soft, smooth, and well conditioned. Many salon quality hair products also contain sericin, which helps hair retain moisture by coating the cuticle. 

    Charmeuse is a style of weaving silk threads into a particular pattern that creates a smooth luster on one side of the fabric and a matte finish on the reverse. There's an obvious difference in sheet between the front and back of charmeuse fabric. All Mulberry Park Silks products are charmeuse weave.

    Silk quality is graded A, B, or C, with Grade A being the best. Grade A silk is the highest quality long-strand silk from cocoons that are pearly white in color. It is very pure and can be unraveled to great lengths without breaking. Silk grades are also further differentiated by number with 6A being the highest and finest. At Mulberry Park Silks we only use Grade 6A 100 percent pure mulberry silk for our silk sheets, silk pillowcases, and silk hair scrunchies.

    The Oeko-Tex® Standard 100 was developed by European textile institutes committed to finding a way to reduce our environmental footprint. The Oeko-Tex® Standard 100 is a global testing and accreditation program that successfully sets the standards for the screening of harmful substances in consumer textiles. Textiles can only be certified if all components meet the requirements submitted. All Mulberry Park Silks products are Oeko-Tex® Standard 100 certified and have been tested and guaranteed to be free of all harmful substances, including toxins and irritants. This ensures that the silk products that you bring into your home are safe, natural and healthy.

    About Silk

    Silk is protein-based and has unique properties that make it good for hair and skin. Silk fibers are coated with the protein sericin, which is naturally antibacterial, anti-fungal, and resistant to mites and mold. Also, silk contains 18 helpful amino acids that are often found in high-quality beauty products. Here are few of the many hair and skin benefits of silk:

    - Prevents hair tangles and bed head (saves time)

    - Non-drying to hair and skin (doesn't robs your hair of essential moisture)

    - Non-irritating to skin (by greatly reduces friction)

    - Minimizes sleep wrinkles and sleep creases It’s hypoallergenic and all-natural

    As a protein-based fiber, silk helps hair and skin retain natural moisture.

    Silk is better than cotton for many reasons. Silk is protein-based and helps your hair and skin retain moisture. Cotton is plant-based and known to absorb moisture; this means your cotton pillowcase is actually a reverse conditioner for hair and pulls moisture from your skin! Compared to silk, cotton is also high in friction and can tug and pull at hair and skin, leaving you with tangles, frizz, and sleep wrinkles. Silk is also naturally hypoallergenic and resistant to mold, mildew, fungus and dust mites and does not pick up as much pore-clogging bacteria as cotton does, making it a better option for acne or breakout-prone skin. Silk’s smooth surface is also ideal for anyone with sensitive skin or skin conditions such as eczema or psoriasis. Finally, silk naturally regulates body temperature in all conditions.

    Silk pillowcases prevent bed-head by being smooth and gentle on your hair. Unlike cotton pillowcases, silk pillowcases have much less hair friction. Silk pillowcases are ideal for protecting delicate hair or new regrowth hair.

    Yes! Silk is naturally hypoallergenic and non-irritating, which makes it an optimal choice for sensitive skin.

    Waking with wrinkles from having facial skin bunched up on a cotton pillowcase is a common problem. Silk pillowcases minimize sleep wrinkles by reducing friction on delicate skin and helping skin retain its moisture.

    Silk is naturally temperature regulating. In warm weather, silk wicks away moisture without getting damp, which keeps you cool and dry. In cold weather, silk's low conductivity means it can create a thin layer of air insulation that keeps you warm.

    Yes! Silk wicks away moisture without getting damp. Many women find silk sheets helpful in fighting the effects of hot flashes.

    Chemotherapy and radiation damage delicate hair follicles and cause the hair to fall out. When regrowth begins, the hair is fragile and prone to breakage. The goal of sleeping on and wearing silk is to create a gentle environment that fosters hair regrowth.  In this regard, silk is a far better choice than cotton, which can dry out and cause damage to delicate hair regrowth. Many top cancer hospitals recommend silk pillowcases for chemotherapy-related hair loss; a silk pillowcase or scarf can be helpful for anyone undergoing treatment. 

    As a protein-based fiber, silk doesn’t burn the way cotton or synthetics do.  Silk burns slowly is often self-extinguishing and gives out little or no smoke[NS2] .  Silk is also naturally hypoallergenic and resistant to mold, mildew, fungus and dust mites. Mulberry Park Silks uses only environmentally friendly dyes and all products are Oeko-Tex® Standard 100 Certified

    to be free of chemicals.

    Absolutely! Sometimes the terms “silk” and “satin” are misused interchangeably but they are very different. Sleeping on silk vs. satin sheets is an entirely different experience. Silk is a natural protein fiber while satin is synthetic and typically made of fibers such as nylon or polyester. Synthetic satin and natural silk also feel different; polyester sat is “slippery” while silk is softer in feel with reduced friction due to the charmeuse weave. Unlike synthetic fabrics, Silk is also temperature regulating, hypoallergenic, and resistant to mold, mildew, and dust mites.

    Silk has been a secret of beauty insiders for decades. But the word of silk’s many benefits to health, beauty, and overall wellness is out, and silk has gone mainstream. It’s a hot topic in the media, which has given extensive coverage to the benefits of sleeping on silk. Mulberry Park Silks is proud to have our silk products recognized for excellence and value by the editors of leading health and wellness and lifestyle media for men and women alike.  Like them, we believe that silk sheets and pillowcases are a great way to enhance your beauty regimen and upgrade your sleep experience.

    You’re not alone! Every day, we hear from clients how sleeping on silk changes their hair for the better by taming bed-head, tangles, and frizz. Our staff feels the same! To keep the beauty benefits going around the clock, we’ve designed a line of accessories to pamper and protect your hair in style. Our pure silk scrunchies come in a variety of weights and colors so you can put together your perfect ponytail; our pure silk head scarves are a stylish option for helping your hair retain moisture and encouraging regrowth. We also offer a pure silk light-blocking eye mask so you can rest in luxury and comfort any time of the day or night. Check them out here.

    Yes! Silk sheets, pillowcases, or accessories make a thoughtful gift that’s sure to be appreciated. Our site offers plenty of suggestions for spoiling the silk lover in your life, whether for a holiday,special occasion, or “just because.” A gift of silk sheets is also a wonderful option for a bridal or baby shower (check out our darling children’s collection that lets baby enjoy the oh so soft[NS3]  slumber of gentle, hypoallergenic silk).

    Silk sheets and pillowcases are a wonderful investment in your health and overall wellness. But there is a wide variety of items out there in the market in terms of both quality and price. In fact, some items sold as “silk” are actually not even 100 percent silk! At Mulberry Park Silks, we believe in educating our clients so they realize the value and quality our products deliver. In fact, we encourage you to do your research! We’ve published a helpful silk buyer’s guide to get you started and, of course, we’re always pleased to answer your questions.

    Chinese silk is of the absolute highest quality on earth. Many silk products listed from European countries are made of either raw silk from China loomed in other locations, or already loomed Chinese fabric that is then sewn into the finished product in that country. Silk was first discovered in China more than 4,000 years ago and is intimately intertwined with the political, cultural, and economic history of the region. Today, China builds on that legacy by producing nearly two-thirds of the 125,000 metric tons of silk produced around the globe.

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