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    Frequently Asked Questions

    Silk is Regal. Silk is Luxurious. Silk is Exquisite.

    Silk is a one of the most sought after fabrics in the world. It is a timeless textile that is both luxurious and healthful. For years fabrics made by this natural fiber were considered a luxury destined for only those who could afford its exclusivity and high price. Mulberry Park Silks was created because we believe beautiful silk items should be enjoyed by everyone. We started our company with one simple mission: to design the highest quality silk items available and offer our beautiful products at an affordable price. After a year of meeting with silk manufactures throughout the world, we were satisfied that we had found the right manufacturing partners to help our vision become a reality. All of our products are made with 100% pure mulberry long strand silk fabric. The silk fabric used for our pillowcases have been OEKO-TEX® Certified (Standard 100) to be free of chemicals.

    As we continue to meet with our manufacturing partners, we will be introducing more beautiful silk products in the months to come.

    We are delighted to have you as our customer and invite you to contact us if you have any product feedback or questions.

    Call: 800-860-1924 Email:

    Product Care

    We know that brightness and color setting can vary from one computer to another, and even with cell phones. So we provide complimentary color swatch samples so you can see the color in person before you commit to purchasing. You can order these free of charge right through out website and they will be mailed out via USPS within 1-2 business days.

    Free Swatch Samples

    Mulberry Park Silks pillowcases and bedding are machine washable. Closely following these care instructions will help keep your sheets and pillowcases beautiful and luxurious for years to come.

    The first wash - Caring for your brand new silk pillowcases and silk sheets

    When you first unbox your sheets, read and follow the care directions. You'll discover that silk is actually quite simple to care for, and requires only a bit of extra attention.

    You should wash your new sheets before using, preferably by hand in cold water; a machine wash on a cold delicate cycle is also acceptable. Silk should always be laundered separately in a SILK-ONLY LOAD. All silk items should be washed in mesh laundry bags using a gentle detergent (preferably one formulated for silk). You can line dry your sheets outside or hang indoors but in either case keep them OUT OF SUNLIGHT. We don’t recommend putting sheets in the dryer; if you must do so, use only the “air” setting. Silk dries quickly; check every few minutes and add only the time necessary to dry. Continuing Care of Silk Sheets and Pillowcases

    The basics: Wash silk in a separate, silk-only, load. Turn silk pillowcases inside out before laundering, and place all silk items in fine mesh laundry bags to help keep the silk from tearing. This is particularly important if your machine has an agitator mechanism. Silk is light and delicate; it can sometimes get caught under the agitator and tear and pull. The agitator and the inside of your machine can also have tiny nicks, burrs, and rough edges caused by other laundry items like zippers or buttons. A mesh wash bag will help protect your sheets from damage.

    Always launder silk separately in a ‘silk-only’ load Turn pillowcases inside out Use a mesh laundry bags when washing your silk bedding

    Detergent: Use a pH-neutral detergent. Silk is a natural fiber. Washing it in detergents that are either too acidic or too alkaline will cause those fibers to harden. Look for a detergent clearly labeled as having a neutral pH, like those from Heritage Park Laundry Essentials. This will help maintain the integrity of your fabric with every wash.

    Use a pH-neutral detergent

    Wash cycle: Wash silk in cold water. Temperatures above 80 degrees Fahrenheit (29 Celsius) can damage silk significantly. It is best to wash all silk products in cold water. Don’t use bleach, which will harm the fabric and cause it to yellow, or fabric softener which can leave residue on the fabric. The natural thread fibers of silk and our specialized charmeuse weaving technique create the softest silk available. Fabric softener is unnecessary and will leave an unpleasant residue on the fabric. While it won’t damage your sheets, dry cleaning is unnecessary; we recommend hand-washing with a small amount of detergent.

    Wash sheets and pillowcases in cold water No bleach or fabric softener Hand-wash preferable to dry-clean

    Drying: Never wring out your silk items. Roll them in white towels to blot, or lay white towels out on the bed and blot sheets on top of them Line or hang dry your silk—outdoors or inside--to preserve the fabric. Use a clothesline, a non-slip hanger, or a drying rack out of direct sunlight. Never put silk in direct sunlight, outdoors or inside. Exposure to sunlight can damage the silk fibers, and may cause colors to fade, especially in darker colored silk.

    Avoid wooden drying racks which can leech dyes or stains into silk. Your silk should dry in about 45 minutes depending on temperature and conditions. Don’t put silk items in the dryer. Heat can damage delicate silk fibers. If dryer is absolutely necessary use only ‘air’ setting for 15 minutes or less with NO fabric sheets or dryer balls. Remove sheets before completely dry.

    Don’t wring: blot with white towels Line or hang dry AWAY from sunlight Avoid sunlight -- indoors or out Don’t use dryer

    Ironing: Ironing is not always necessary. All silk products wrinkle after washing, but the threads will start to relax and straighten after a few nights' uses. If you prefer to iron, we recommend ironing just your pillowcases (since they're all that show!) on the lowest setting available.

    Always iron sparingly, only on the coolest setting with sheets and pillowcases inside out. A Light steam will enable the iron to glide smoothly over the fabric. You can also place a cloth between the iron and your silk item.

    Ironing not always necessary Consider just pillowcases Iron sparingly, coolest setting, inside out

    Storing your Silk Bedding: Store silk carefully in breathable plastic bags, away from direct sunlight, with moth repellent lavender sachets or cedar balls.

    Breathable bag Away from sunlight Lavender sachets/cedar balls We Recommend These Quality Products From

    Fine Mesh Wash Bags: Investing in a laundry wash bag will certainly help to keep your silk pillowcases from tearing especially if you use a washing machine that has an agitator mechanism. The light fabric of silk can sometimes caught underneath the agitator causing it to tear and pull apart the pillowcase. Wash bags will help to keep your pillowcase from getting caught. For best results we recommend a fine mesh wash bag.

    Fine Fabric Wash: This is the ultimate washing detergent for all luxury textiles like silk and linen fabrics. It is gentle on fabric yet cleans effectively without causing any damage. This specialized formula contains powerful cleaning enzymes that will remove the toughest of stains on any fabric. It has a neutral PH that will help to maintain the integrity of all silk fabrics.

    While silk is very strong and quite durable, once the strands are compromised by a small tear, it can quickly become a big problem. Use extra precaution when laundering your silk as small nicks in the plastic parts of your washing machine or dryer can catch on the fabric. We always recommend using a mesh laundry bag. When using your silk item, be careful of things such as rings, earrings and other jewelry, zippers, Velcro or hooks on clothing, and any other sharp surfaces. Other considerations are rough skin (especially on feet), long or broken nails (hands or feet) and pets. Facial hair or general hair stubble can cause possible pilling over time that can wear and thin the fabric in areas and can lead to tears. Besides tears in your silk, other damage can occur without proper care. Bodily fluids may be unavoidable (drool or otherwise); spot treat accordingly before laundering for the best results. Stains do not constitute product defects and stained items will never be accepted as returns.

    All About Silk

    Regardless of your hair type, if your hair resembles a birds nest when you wake up it's due to one main reason...."Friction against your pillowcase or sheets!"Your case maybe causing you a ton of unnecessary hair work in the morning if it's made out of the wrong material AKA cotton.

    "Most bath towels are made of cotton because of it's ability to absorb moisture. It's really good at it. While that's great when you are trying to dry off after getting out of the shower, you don't want your pillowcase sucking all the moisture and healthy oils out of your hair."- Jerra Nicole From New York's William Tricomi Salon

    A Cotton Pillowcase Is Like A Reverse Conditioner For Your Hair!

    This drying issue becomes an even bigger deal if your the type guy or gal that is prone to frizz, breakage, fly-aways, have coarse hair, or wirey curls. Silk allows hair to retain moisture that promotes more healthy and even growth.

    If the drying wasn't bad enough, cotton has a relatively high friction level when compared to silk fabric. Oh yeah, remember that part where cotton likes to absorb moisture. It doesn't discriminate. It will suck the moisture right out of your skin as well. Kiss the expensive moisturizer good buy if your face touches the pillow. Silk is also naturally hypoallergenic and resistant to mold, mildew, fungus and dust mites and does not pick up as much pore-clogging bacteria as cotton does. This makes silk an ideal option for those with acne or breakout prone skin. Because of silk’s smooth, soft surface, delicate skin and hair follicles gently glide across the surface making it perfect for those with sensitive skin or conditions such as Eczema or Psoriasis.

    High friction means more gnarls in your hair and more sleep wrinkles

    Being a protein based fiber, silk does not burn in the same way that cotton or synthetics. Silk burns very slowly and is more resistant to even light. It is self-extinguishing and gives out little or no smoke. Mulberry Park Silks uses only environmentally friendly dyes and all products are OEKO-TEX Certified (Standard 100) to be free of chemicals.

    Silk is a natural protein fiber while Satin is typically made of synthetic fibers such as polyester or nylon. Polyester is essentially a fabric that is created from oil and has the same chemical composition as plastic bottles. Synthetic Satin and Natural Silk have a very different feel against the skin. Polyester Satin is more slippery with a distinct texture while Natural silk is softer in feel and the Charmeuse weave offers a more subtle reduction in friction. Unlike Synthetic fabrics, Silk is naturally hypoallergenic and resistant to mold, mildew, fungus and dust mites.

    During chemotherapy and radiation treatments hair follicles are poorly affected which causes hair to fall out during treatment. During treatment or afterwards when hair begins to grow back, those hair follicles are extremely fragile and susceptible to breakage. Cotton, being naturally absorbent, pulls out vital moisture that hair needs in order to grow during this crucial time. Cotton also creates friction, which causes the hair to weaken, dry out or break. Delicate hair can catch in cotton fibers, causing them to split and break. With Natural Silk, because of its smooth, soft surface, delicate hair follicles gently glide across the surface of the pillowcase. Silk allows new hair to retain moisture that promotes more healthy and even growth. Silk pillowcases are wonderful gifts for someone you love going through this difficult time.

    The largest supplier in the world of silk yarn is of course, China.

    A little story for you…

    According to Ancient Chinese myth, the first silk fabric was founded by Lady Hsi-Ling-Shih, the wife of the mythical Yellow Emperor who is said to have ruled China in about 3,000 BC. Legend has it that she was sipping tea under a mulberry tree when a cocoon fell into her cup and began to unravel. The empress became so enamored with the glistening threads; she discovered their source, the Bombyx mori silkworm. She found that the strands they created to make the cocoons was extremely strong and could produce a long, even thread. She is often referred to as The Goddess of Silk. Thus began the history of silk.

    First reserved for only Chinese royalty, silk spread both geographically and socially and is still to this day a strong part of Chinese culture. Demand for this exotic fabric created the highly sought after trade commodity that still exists. With the mulberry silk moth being native to China, the Chinese had a tight hold on the world's silk trade until about 200BC. By about 300AD, silk production had spread into India, Japan, and Persia.

    Today, around 125,000 metric tons of silk is produced throughout the world and almost two thirds of that that takes place in China.

    So yes, all that said, Silk from China is of the highest quality as the Chinese has been cultivating and weaving silk for thousands of years. If fact, many silk products that are listed from European countries are actually made of either raw silk from China that is loomed in other locations, or already loomed fabric that is simply sewn into the finished product elsewhere.

    Terms to Know

    The term Mulberry refers to silk that comes from cocoons of a specific species of silk worm, aptly called the Mulberry silkworm (Bombyx mori). This mainly is due to their diet that consists of leaves from the Mulberry tree. The environment of these silkworms in captivity is carefully controlled and monitored to allow the larvae to spin threads that are considered the finest in the world. These luxurious threads are finer, smoother and consistently colored than any other variety of silk. These fibers are exceptionally strong, even more so than steel fibers of the same diameter.

    Charmeuse is a style of weaving the silk threads into a particular pattern that creates a luxurious luster on one side of the fabric, while the reverse is a more matte finish. If you look at between the front and back of the fabric, you will see a clear difference in the sheen.

    Momme is a form of weight measurement that is used for silk, often compared to how other fabrics are measures in thread count. Pronounced "mom-ee" and abbreviated as "mm". Silk fabric that is less than 20mm is considered lightweight, 20mm to 28mm is considered medium-weight and anything above that is considered heavyweight (this is not ideal for bedding purposes). Mulberry Park Silks products are made of 19mm silk that equates to a 600 thread count and 22mm silk that parallels to a 900 thread count.

    The Oeko-Tex® Standard 100 was developed by European textile institutes who were committed to finding a way to reduce our environmental footprint. The Oeko-Tex® Standard 100 is a global testing and accreditation program that successfully sets the standards for the screening of harmful substances in consumer textiles. Textiles can only be certified if all components meet the requirements submitted.

    All Mulberry Park Silks products are Oeko-Tex® Standard 100 certified and have been tested and guaranteed to be free of all harmful substances, including toxins and irritants, ensuring that the silk products that you bring into your home are safe, natural and healthy.

    Shipping & Returns

    In stock orders are processed within 1 to 2 business days from our Connecticut store. Ground shipping to the Northeast can be delivered in as little as one or two days, while shipping to the West Coast is normally 5-7 business days. We will always do our best to ship items as quickly as possible and you will receive an email with tracking information as soon as your order is sent out.

    If you want to exchange your product, please reach out to our customer service team to provide further details and set up the return and exchange.

    Orders within the United States will ship via US Postal Service or UPS depending on size, weight, and destination. If you are not able to accept one of these carriers where you live, please contact us prior to placing your order so we can make arrangements to ship your order in a way that it will arrive to you safely.

    Orders shipped outside of the United States will be given carrier options at checkout