Search

Who Are You Buying Silk Bedding From? How to Tell if a Silk Company is Reliable

With the widespread popularity of silk pillowcases, bedding, and accessories, you need to know that the company you purchase from is trustworthy. This article helps consumers figure out how to determine if a silk manufacturer deserves your business.

Key Takeaways

  • Choose a silk company with high quality standards — Look for Grade 6A mulberry silk and momme weight transparency for the best feel, durability, and performance.
  • Transparency builds trust — A reputable brand clearly shares fabric details, origin, certifications, and care guidance upfront.
  • Certifications matter — OEKO-TEX® STANDARD 100 certification ensures your silk is independently tested for harmful substances.
  • Customer reviews reflect real experience — Seek out genuine feedback on product quality, comfort, and service from verified buyers.
  • Reliable support is essential — Top silk brands offer responsive, stateside customer service via phone, email, and chat.
  • Watch for fair, honest pricing — Silk is a luxury product, but suspiciously low prices often mean synthetic blends or mislabeling.
  • Clear communication adds value — A well-built website, detailed product info, and educational content show a brand's commitment to its customers.

There’s nothing better than sleeping on silk. Along with all the beauty, health, and wellness benefits, silk delivers a luxurious feel and a singularly comfortable night’s rest. One of the most important things we do at Mulberry Park Silks is educate our clients about why silk is a wonderful investment; we also spend a good bit of time explaining how to choose the best quality silk for their money.


In our view, getting the best value for your silk bedding dollar comes down to choosing a reputable silk manufacturer that delivers high-quality products; fair pricing; and a satisfying customer experience. Here’s what to look for:

1. High Quality Standards.

A reputable silk bedding company is committed to maintaining stringent quality standards in every aspect of their operations. The finest silk fabric on earth is made in China from mulberry silk fiber which is known for superior durability, strength and lustrous feel. Mulberry silk is then graded according to both letter and number, with the highest quality being 6A. Silk fabric also comes in a variety of weights, measured in momme; most commercially available silk bedding ranges between 19 and 30 momme in weight. All Mulberry Park Silks products are made from 100% pure mulberry silk, Grade 6A.

Feeling Silk

2. Transparency.

Raw silk in two shades

With the above quality standards in mind, a reputable silk manufacturer will be entirely transparent regarding their silk’s origin, grading, production process, and weight measurements. Real silk will always be labeled 100% silk and the momme weight should be listed.

Mulberry Park Silks are clearly and truthfully labeled with information also available on our website.

  1. Certifications and Authenticity.

    OEKO-TEX

Certifications and authenticity labels are strong indicators of a reliable silk bedding company. Look for certifications such Global Organic Textile Standard (GOTS) or STANDARD 100 by OEKO-TEX®, which ensure that the silk is independently tested to be safe from harmful chemicals and/or the company adheres to environmentally friendly practices. All Mulberry Park Silks products are STANDARD 100 by OEKO-TEX® certified. Learn more here.

4. Customer Reviews and Testimonials.

5 star review

Trustworthy silk bedding companies value their customers' satisfaction and foster a positive reputation. Before making a purchase, explore customer reviews and testimonials on the company's website or reputable review platforms, including Amazon. Pay attention to overall ratings, feedback on product quality, customer service, shipping, and returns. 

Mulberry Park Silks silk pillowcase and silk sheet collections are well-reviewed on Amazon as well as on our own site.

5. Responsive Customer Service.

Responsive Customer Service

A reliable silk bedding company understands the importance of providing excellent customer service. All policies, including shipping, returns, and refunds are clearly articulated on the site. The customer service team is responsive, knowledgeable, and readily available to address any queries or concerns you may have. Look for multiple communication channels, such as phone, email, or live chat support (many offshore companies do not offer either live chat or telephone support, which can be quite problematic)

The Mulberry Park Silks customer service team (along with corporate offices and warehouse) are located stateside, in Branford, CT. If you wish, you can speak directly with a member of our team (we’re also happy to help via email or chat).

6. Fair Pricing.

Price Shopping

While silk bedding is known for its luxurious appeal, fair pricing is an absolute essential. We encourage you to do your research and compare prices across brands. If you see a pillowcase or a silk bedding set where the price is dramatically lower than average, chances are it is NOT high-quality, pure silk (it’s likely satin sheets or a silk/polyester blend). A good rule: be wary of any pillowcase priced under $20. Silk bedding is an investment, but you need not overpay.

Mulberry Park Silks is committed to delivering the very best value for your silk bedding dollar. We are happy to explain the factors that go into our silk pricing . We sell our pure silk sheets as a silk sheet set or you can purchase the silk fitted sheet, flat sheet, and pillow case separately.

7. Clear Communication. 

Woman on her cellphone on silk bed

Along with having a website that is easy to understand and navigate, a good silk company will offer detailed information on its products including how best to care for them and how to make them last.

Mulberry Park Silks offers a robust website with a helpful blog featuring articles on all things silk-related , including washing and caring for your silk bedding and accessories. 

Investing in luxurious silk bedding can transform your sleep experience, but it is crucial to choose a trustworthy and reliable silk bedding company. By considering a few key attributes—including quality standards, transparency, independent certifications, and more—you can confidently select the best silk sheets from a company that deserves your business, like Mulberry Park Silks.

Mulberry Park: Accessible and Affordable Luxury Silk

We founded Mulberry Park with one simple mission: to design the highest quality silk items in the market and offer them at an affordable price. And we've done just that, with a full range of silk products made from 100% pure mulberry long strand silk fabric. The silk fabric used for our silk sheets and silk pillowcases has also been OEKO-TEX® STANDARD 100 certified to be tested for over 1000 harmful chemicals.

Visit us online or call us at (800) 860-1924 to learn more about our silk sheets, silk pillowcases, duvet covers and shams, and real silk accessories including sleep masks, travel pillows, and silk hair scrunchies.